Salon Business Manager

Key Skills and Qualities

1. Strategic Thinking: Ability to develop and execute business plans to drive revenue and achieve objectives.
2. Financial Acumen: Strong understanding of P&L reports, budgeting, and cost management.
3. Customer Focus: Exceptional skills in customer engagement and retention.
4. Team Leadership: Proven capability to inspire and guide a team towards achieving its goals.
5. Quality Orientation: Commitment to maintaining high service and hygiene standards.
6. Integrity and Professionalism: Acts as a role model by adhering to company values and ethical standards.

Requirements:

• Proven experience in a managerial role, preferably within the salon or hospitality industry.
• Strong commercial and financial acumen.
• Ability to develop and lead a team effectively.
• Excellent customer service and communication skills.
• Commitment to upholding the highest standards of service, hygiene, and safety.
• Demonstrated integrity and alignment with company values.

Responsibilities:

Commercial Leadership:
Craft and roll out strategic initiatives to boost revenue and meet business goals.

Quality Assurance:
Enforce stringent hygiene and safety guidelines and set top-tier service standards.

Client Retention:
Implement strategies to bolster guest loyalty and repeat business.

Team Development:
Lead, motivate, and coach the salon team while fostering a positive and collaborative work environment.

Exemplary Conduct:
Demonstrate strong work ethic and professionalism, acting as an ambassador for the salon brand.

Performance Metrics:
Evaluate success through key KPIs like revenue, customer retention, and team performance.

What You’ll Gain Working at Fowler35

• Career Growth: At Fowler35, we’re committed to the professional development of our team. Benefit from targeted coaching, performance evaluations, and opportunities for career advancement.
• Competitive Compensation: With a starting salary of £35,000 plus performance-based bonuses, your financial goals are within reach.
• Dynamic Work Environment: Be a part of our close-knit team that fosters creativity and innovation. Our salon is more than a workplace; it’s a community where your input is valued.
• Brand Reputation: Fowler35 is renowned for excellence and innovation in the industry. Working with us means being part of a brand that stands for quality and sophistication, enhancing your own professional reputation in the process.
• Customer Engagement: Enjoy the satisfaction of delivering premium services and building long-term relationships with our loyal and discerning clientele.

Join us and make your mark in a rewarding environment that champions skill, quality, and personal growth.