In your role as Salon Manager/Receptionist, your main responsibility will be to handle client bookings efficiently and warmly greet everyone who walks through our doors while upholding impeccable standards and retaining a loyal clientele. Exceptional customer service will be at the heart of everything you do, ensuring every client feels valued, attended to, and welcomed. You’ll act as an epitome of integrity and positive influence, fortifying our brand’s core values while actively contributing to our business’s upward trajectory.

Your commitment to maintaining our high service standards, combined with your innate ability to manage and coordinate, will play an instrumental role in establishing our salon’s reputation for excellence. With every phone call and face-to-face interaction, you’ll embody our brand’s core values, becoming an indispensable asset to our team and our clients’ salon experience.

You’ll guide from the Front of House, shaping our future leadership team and fostering a distinctive work culture as we scale our operations.

Read the full job description here.